Bupa Arabia, claimed as the largest specialized health care company in the Kingdom, has set out to further serve the community by opening its over-the-phone Tebtom medical advice service at “no cost.”
An integral part of the Tebtom program is the Doctor on Phone service, providing health advice and answers any medical questions to both Bupa Arabia members and non-members. This service is available 24/7 and easily accessible by simply calling Tebtom’s toll-free number (800-440-4040) or through web chat.
Through the Doctor on Phone service, the caller can receive information about Tebtom’s “unique and comprehensive” health care services that include maternity and child care, chronic care, international second medical opinion, elderly care, and cancer care.
“Tebtom was developed and enhanced after prolonged research by our team,” said Ghaith Aljohani, head of segments development at Bupa Arabia. “We believe that providing health insurance is not enough, which is why we worked hard to create the Tebtom program,” he added. Upon joining the Bupa Arabia community through any of the offered health care programs, members are automatically eligible for the Tebtom services without any additional fees.
With the maternity and child care service, mothers who have questions related to their maternity journey and find it difficult to check with a hospital for reassurance can get the answers they need from Tebtom. 
The service provides mothers with coaching, and continuous guidance from conception to the first two years of their child’s life, ensuring that both mother and child have a healthy and happy experience while, at the same time, guaranteeing the mother’s privacy by being serviced by female doctors only.
Nutritional support is also available around the clock to provide the best diet for pregnant mothers and for their children, as well as vaccinations support.
Refilling chronic medications has also become easy and convenient through the vast network of pharmacies across the Kingdom.

Source: Arab News