Dubai Customs

Under the title, "We ensure security, together we grow", Dubai Customs is geared up to launch its 2nd "Dubai Customs Week" from January 22nd.

The event will conclude on 26th January, the day the world celebrates International Customs Day. It is aimed at enhancing Dubai Customs’ relationship with its clients and to maintain their happiness following the directives of Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, who said that seeking people’s satisfaction should be a daily concern and practice.

According to a 2015 study by Dubai Executive Council, Dubai Customs topped the list by achieving 100 percent satisfaction on employee performance, 99 percent on services rendered, and 90 percent on efficiency of services, compared to 84 percent in 2014.

During the Week, Dubai Customs will offer a number of valuable prizes. The functions and activities will help raise public awareness around the role Dubai Customs plays in facilitating trade and supporting the national economy, and will enhance its relationships with its clients and partners.

Abdullah Al Khaja, Executive Director of Customer Management Division at Dubai Customs, said that the title, "We ensure security, together we grow", reflects DC’s keenness to always enhance its partnerships and relationships with all its partners and clients through the introduction of innovative services and products.