The Roads and Transport Authority, RTA, has received a delegation from Dubai Corporation for Ambulance Services as part of its strategy for sharing knowledge and expertise in relevant fields with government entities.

The delegation was briefed about the best practices and applications of corporate performance. Discussions also covered conducting and measuring customer satisfaction surveys along with the associated parties.

Fahad Al Suwaidi, Director of Development and Corporate Performance at Strategy and Corporate Governance Sector, RTA, welcomed the visiting delegation whic included Dr. Omar Al Saqaaf, Director of Medical & Technical Affairs; and Dr. Mishaal Julfar, Acting Director of Airports Ambulance, in addition to several other officials from both parties.

The meeting started with a visual presentation spotlighting the organisational chart of the RTA and the Development and Corporate Performance Department. It also touched on RTA’s strategic plan, performance level benchmarked against the goals & strategies of RTA’s agencies & sectors, operational indicators, individual performance plans, and a review of strategic plans and objectives.