RAK Airways on Wednesday said it has selected Horizon, the passenger service solution from Sita, for a six-year multi-million dollar deal. As a part of the deal, Sita Horizon will provide the Ras Al Khaimah-based carrier fare pricing, ticketing, reservations, revenue integrity, passenger revenue accounting, online booking and shopping services. In addition, it will include full departure control services for the airline at its main hub at Ras Al Khaimah International Airport, the carrier said in a statement, adding that the new integrated system will be used by up to 200 reservations personnel at RAK Airways' headquarters call centre, as well as at travel agencies.
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